REFUND POLICY

  • All cancellation request processed with necessary details and reason for cancellation thru proper mode/channel are only eligible for refund.
  • Payments will be refunded by on line to the customer accounts within 15 working days after cancellation.
  • In case of Flight Ticket cancellation, refund shall be processed within 15 working days subject to receipt of confirmation from Airline authority for same. At times there may be delay in refund of same due to delay from Airlines Authority for which iShop Holidays shall not be held responsible.
  • The timelines of 15 working days for refund shall not apply in case of long weekend / holidays /strike or any other reason beyond control of iShop Holidays.